What is HB Connection?
HB Connection is an information search site that specializes in the presentation of information regarding all businesses and professionals connected to the U.S. health and cosmetic care industries. As an interactive web engine, HB Connection benefits both health and cosmetic care providers and those who need the latest and best health and cosmetic care information. Our information is based on our listings of unique web profiles for each member provider. In order that users may search these member profiles, we offer relevant search capabilities by type of business, by zip code, by distance, by language, by gender, by appointment times, by insurance accepted and much more.
How will users be able to find my profile?
Users will be able to find member profiles in a number of ways. Search variables include distance of professional or business from the user, the name of your business, the type of business, your business’ specialty, the language spoken, its hours of operation, and more. Users will simply click on the appropriate category in which your business falls, or enter the applicable search variable, and your business name will present. The principal way in which you or your business comes up as the result of a search is by distance using member’s and user’s zip codes. Sorting, therefore, depends on the context of the member’s location to the user’s location. This way the playing field is leveled. In other words, every member has a relative opportunity for being included in whatever category, since the search is dependant on where the user who is doing the search lives or works. If all the lists generated were alphabetical, for example, the “A” listings would have a distinct advantage. Sorting by distance between member and user locations, which is relative and random, gives every member the same chance of being presented in search results. Because of this factor, user ratings become very important for the member.
How many specials may I post?
The number of specials you may post at any given time is currently unlimited. The norm is usually three or four, but the number of promotions you wish to offer is up to you. Keep in mind, however, that the more specials you post the more encouraged a user will be to browse and to access them.
How often do I have to post a new special or offer?
You may post a special or offer as frequently as you wish. The more promotions you offer users, the most incentive users will have to avail themselves of your service or purchase the goods you sell. The more transactions that are successfully completed, the better your ranking will be on our site. Vendors with higher ratings are more likely to be patronized.
Can I cancel my membership?
Yes. You are under no contractual obligation to maintain your membership. It is our hope, however, that your relationship with HB Connection will be a positive and rewarding one, and that you will wish to retain your membership.
Is there a penalty for canceling membership?
Not at all. You are free to cancel at any time. You are also free to rejoin at any time. The choice is yours.
If I have paid for and then cancel my membership, am I entitled to a refund?
Yes. We will offer you a pro-rated refund based on the annual cost compared to the duration of your membership.
Can I create my own blog on the HB Connection website?
Not at this time. We are in the process of offering blog capabilities for all of our members and users.
Can I rate myself as a member?
No. We do not allow self-rating. Only users may rate one of our member providers.
What is DocTalk?
DocTalk is a live chat medical advice feature on the profile of each medical care provider listed on the HB Connection site. The purpose is for the convenience of users to consult with a real medical doctor in real time about a medical problem. The DocTalk physician is a professional and licensed medical doctor and not an employee of HB Connection. The DocTalk physician will never render online treatment, only advice, although he or she may suggest that users make an appointment to see him or her—or another doctor. The DocTalk feature will only enhance and never interfere with the medical services that our member provides in the health care industry have to offer. Not every member provider may choose to activate this particular feature.
As a member, what does membership in HB Connection entitle me to?
Our member partners benefit from several site features that are included as part of your membership package. You may upload photos, list your services, post any specials or incentives you wish to extend to users, and publish a “contact us” feature. You’ll also be able to list key information about you or your place of business, such as any awards that have been earned, education, financial terms and more. Through an information content system, you’ll be able to enter, change and delete your information as you see fit. For a nominal fee, HB Connection offers optional services that include streaming video, banner ads, placement of your profile in multiple categories and a personal information management system managed for you. Other options are a personal domain name—for instance, www.drjohnsmith.com—that brings users directly to your member profile and top listing placement of your profile in one or more select categories.
What is the importance of users rating a member, a business, or the services a member provides?
Ratings increase your popularity among our user database. It is more likely a user will want to know about member providers with a higher rating than those who have a lower rating. Posting specials is one way that will encourage users to patronize your business or service. Users who use your business or avail themselves of your good or services, in turn, translate to the member’s rating. The greater your rating the greater your business will be valued by users.
Can users contact a member business directly or do they have to go through HB Connection?
They can do both! We list the address and telephone number of each of our members in their listings. Users may use that information to contact you directly. However, any specials that appear on our website must be accessed by the user through our website. In this way you will know that the site is working for both you and for the user.
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